What is WooBox?
WooBox is a Ukrainian brand of innovative high precision carved products made of natural wood. WooBox team unites Ukrainian wood carvers, engineers, designers, marketers and web developers. And all together we’ve learned how to make wood work. We’ve developed a web application, worked out the innovative high precision machines, created the unique technology of wood drying which allows the wood to keep all its natural features for years! In 2022 we launch 2 our flagship products - Photo art mosaics and interlocking building bricks made of natural wood!
Last updated: June 23, 2022 11:03
What is WooBox company mission?
We start our business when our country is burning under Russian army attack. Millions of people - children, women and men - are running away of their homes trying to survive. Our main goal is to create working opportunities for refugees who’ve arrived to the Western regions of Ukraine. Running the project during the war we want to show to the whole world how strong and hardy our nation is! We want to show the amazing things Ukrainians can create in spite of difficulties, making our common living more beautiful and colorful.
Last updated: June 23, 2022 11:03
What WooBox Photo art mosaics and interlocking bricks are made of?
We support the trend of making our world a better place by offering an environmentally friendly alternative to conventional plastic building blocks and make our products from 5 types of natural wood: black walnut, oak, wild cherry, ash tree and white maple. Due to our special post production process the wood will keep for years all its natural features like color, texture and aroma.
Last updated: June 23, 2022 11:04
What is the WooBox Photo art mosaics?
WooBox Photo art mosaics is a unique Photo Constructor that allows you to turn your photos into pixel art pictures and assemble them with our natural wood mosaics infinite number of times.
Last updated: June 23, 2022 11:05
Which pictures are possible to get assembled with WooBox Photo art mosaics?
You can use any image from your phone, camera or social media. Even a scan of a printed photo will work! WooBox will work best with a portrait of one or more people, with clearly visible facial features. For any picture the instruction generator will offer you several color options for assembling your photo to choose from.
Last updated: June 23, 2022 11:05
How can I get instructions for assembling the WooBox Photo art mosaics after purchase?
Each set contains unique 6-character code. Browsing your picture and entering this code to the special application on our website woobox.space you can generate instructions for assembly and receive them on the e-mail you entered. Our application provides few color options for any of your pictures and works with you as many times as you need, giving you an opportunity to browse unlimited quantity of pictures and assemble them with our mosaics.
Last updated: June 23, 2022 11:07
Can WooBox photo art mosaics be reassembled?
Yes, you can re-assemble our mosaics unlimited times! In each box you can find a special mounting key with which you can easily dismantle your previous picture and then start to assemble another one.
Last updated: June 23, 2022 11:07
How long does it take to assemble the WooBox Photo art mosaics?
Due to our mosaics are made on unique high-precision machines they have perfect smooth structure with no gaps or any roughness and are very easy to be assembled! The speed depends on your skills! But on average, it takes 8–12 hours for an S set with a size of 2020 inch (5151 cm), 18 hours for M set with a size of 2030 inch (5176 cm), and 20–27 hours to assemble L set with a size of 3030 inch (7676 cm).
Last updated: June 23, 2022 11:08
What options there are for installing WooBox Photo art mosaics after assembly?
Each set contains a 3M double-sided tape, using which you can hang your assembled picture at any place you like. We also make natural wood frames for all sizes of our mosaics. Try them to give to your picture a masterpiece look.
Last updated: June 23, 2022 11:08
For which age we recommend our WooBox photo art mosaics?
As our mosaics is non-varnished and completely eco-friendly it can be used by kids. But due to the small parts of the constructor we recommend 14+ age limit.
Last updated: June 23, 2022 11:09
For which age we recommend our WooBox building blocks?
Our building blocks are completely eco-friendly as they are made of natural organic wood without use of chemical coloring and varnish. Our blocks can be used by adults for building big constructions and also can be used by small kids. They can build small natural wood constructions and also paint our cubes in different colors using ordinary color pencils. We recommend them from 3 years old (starting age).
Last updated: June 23, 2022 11:09
Why WooBox photo art mosaics and wooden building bricks are eco-friendly?
For manufacturing of our mosaics we use only natural wood. In our post-production process we do not use any chemical coloring or varnishing.
Last updated: June 23, 2022 11:12
Which guarantee we provide for WooBox photo art mosaics and wooden building bricks?
We provide the life time guarantee for all of our products! We are able to do that by cause of the unique model of drying wood in natural conditions for 2-3 years. Due to the divisive exposure to the open sun and wind, the wood contains an optimal percentage of moisture. Thanks to this, our products will never dry out and will not absorb moisture. It also means that your pictures will keep its natural aroma for years.
Last updated: June 23, 2022 11:13
Why WooBox manufacturing is sustainable?
For making our products we use the wood of the Carpathian Mountains that is cut down as part of regular cleaning of the Carpathian National Reserve. As a part of our project, we are planting new trees in Carpathian Mountains - exactly as many as we use to produce our designs.
Last updated: June 23, 2022 11:13
What if my question isn't on the FAQ list?
If you could not find the answer to your question, write to us at: [email protected]
Last updated: June 23, 2022 11:14
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.